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Our Employees
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| At Supreme Maintenance Organization, we consider
our valuable employees to be our internal customers. We try very hard
to meet and exceed their expectations. Our employees are carefully
selected. All new employees complete our Game Day Training Program,
featuring the Butchers Company's patented Building Block Training
System. |
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Employee Selection Process
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| Every Supreme Maintenance Organization applicant
is thoroughly screened by the Human Resource Manager and must meet
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- During the interview process, all applicants
are evaluated based on such items as work history, personality,
ability and attitude. Those applicants who are qualified, are
invited to our Recruitment Orientation, which is part of our Game
Day Training Program.
- Previous employers are contacted to verify
past employment, work performance and reliability.
- Criminal background checks are performed through
local officials.
- Applicants must pass Drug Test
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Game Day Training Program
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| The Game Day Training Program is a customized training
program featuring the Butchers Company's patented Building Block System.
Our Game Day Training Program tracks and documents the progress of
each employee from pre-employment to the completion of initial training.
We don't just give training "lip service", we invest time,
money, and energy to help insure that our employees know how to keep
your facility clean. |
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Recruitment Orientation
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| All Supreme Maintenance Organization employee
candidates must attend our Recruitment Orientation. The purpose of
this meeting is to give prospective employees a chance to learn more
about the company and its expectations. It also gives Supreme Maintenance
Organization the opportunity to better evaluate the job applicant.
The Recruitment Orientation covers the following topics: |
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Ground Rules Video
About The Industry
About SMO
Company Policies
Questions |
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New Player Orientation
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| New employees first day on the job begins in the
class room in the New Player Orientation. The purpose of this meeting
is to familiarize employee with all Supreme Maintenance Organization's
policies and procedures. The following topics are covered: |
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State and Federal Required Reporting
SMO Employee Handbook
Drug Testing Information
Clock In, Clock Out Procedures
Contacting Your Supervisor
Uniforms and Identification Badges
Safety Training, including the following: |
Basic Safety
OSHA Right-to-Know Law
Accident Reporting
Industrial Truck Safety (If Applicable)
Bloodborne Pathogen (If Applicable)
Lock Out Tag Out (If Applicable)
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Classroom Pre Season Training
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| Their second day on the job, employees attend
another session of classroom training. The focus of this training
is customer service and the Butchers
Building Block System. This simple, but highly effective patented
program uses the tell, show, do, review method
of training. This training capitalizes on our understanding of adult
learning principals and gives us the ability to deliver training the
same way, time after time. First, the instructor will tell
the cleaner the proper process using colorful cartoon illustrations.
Then, he will show the cleaner the proper
process. Once the cleaner has seen the instructor perform the task,
he is then asked to do the task himself.
When adults are asked to do a task,
their retention rate rises to 90%. In the final step, the cleaner
is asked to review what he has learned
back to the instructor. |
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| Another unique aspect to our training is the introduction
of the "Deadly Sins". The "Deadly Sins" are things
that your employees or customers don't want to see when they walk
into your facility after it has been cleaned. |
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Home Field Orientation
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| The Home Field Orientation is the final part of
our initial training. It is conducted by the supervisor and takes
place on the employee's job site. It is designed to introduce the
employee to the particulars of the job site. The following major points
are covered: |
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Where to Park
Meet Team Members
Security and Safety Procedures
Location of Supply Closets
Location of MSDS Information
The Employee's Routine
Other Job Site Particulars
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